Secure Payment
As part of our secure payment, your credit card details are encrypted in the transmission to protect you and ensure that no data is visible to any third party on the internet.
This is made possible by our carefully selected world’s most popular and secure payment processing partners like Paypal, Paystack, MasterCard, Visa, and the rest.
If anything goes wrong with the ordering process, you will be refunded for the full amount of your order. Just send us an email with details about your order and the amount debited from your account.
Buyers’ Protection
Afritia is built with customers in mind. This is the reason we will always back all our transactions with MONEY BACK.
If the item you received is not as described, or if your item is not delivered within the Buyer Protection period, you are secure with our money-back buyer security policy. You can get a refund 15 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.
If anything goes wrong with the ordering process, you will be refunded for the full amount of your order. Just send us an email with details about your order and the amount debited from your account.
Refund Process
1. Contact Seller: Login into your account, open your order history and select the item you want a refund for. Contact the seller and discuss the issue to see if there are possible solutions.
2. Apply for Refund: If you and the seller can't come to an amicable agreement, raise a claim by opening a dispute within 15 days following the delivery of your order.
3. Get Money Back in 15 Days: Sellers are advised to return your money in 15 days, but if it's still not resolved, you can escalate the dispute to Afritia from your account.
Enjoy Big Savings
We frequently roll out discounts on all the marketplaces on Afritia for the great benefit of our customers.
Our deal of the day carries the number one position where customers can enjoy huge discounts across all the categories on the platform. We use this feature with selected categories to ensure that you can buy your favorite item while saving big.
Apart from the Deal of the Day, we also have a coupons feature where Afritia and its sellers can dish out discount codes for your maximum enjoyment.